Random acts of kindness. Unexpected gestures, usually small in nature, that make all the difference.
Last Sunday, Easter morning, Jude, J.P. and I got up early and greeted a beautiful spring morning by strolling together over to the Frothy Monkey on 12th Avenue. We thought "the Monkey" might be closed for the holiday, and it was, but we brought breakfast for J.P. with us, figuring we could always sit outside on the deck, at one of the many tables.
As we settled in at a table in front, facing 12th Avenue, we heard people working inside. Without warning, the front door opened and out walked the owner and local entrepeneur, Miranda Whitcomb-Pontes, with plate of muffins and pastries. After unnecessarily apologizing for being closed on Easter Sunday, she set the plate down, told us to enjoy ourselves and thanked us for walking over. Then, she went back inside to work on some small scale renovations to the interior of the coffee shop.
How do you win friends and influence people? Just like that. I frequent the Frothy Monkey a lot, as it is, and I've taken J.P. there many, many times. With a small, random act of kindness, though, Miranda has a friend for life and a customer who suddenly has become even more loyal.
If you read this post and you're in the neighborhood, stop by the Frothy Monkey for a cup of coffee or a sandwich. You won't be disappointed. Here's a link to the website - http://www.frothymonkeynashville.com/.
Also, in a week or two, Miranda's latest restaurant, Burger Up, should be open for business, also in 12South. Here's a link to an article in the Tennessean about Miranda and Burger up - http://www.tennessean.com/article/20100329/DAVIDSON/100329054/Burger-Up-ready-to-open-in-12th-Paris.
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